Privacy Policy

Sybre Pty Ltd ("Sybre," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services, including Managed IT Services, Technology Consulting, Network & Infrastructure Design, and Internet & Telephony. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you provide when contacting us, requesting services, or filling out forms.
Non-Personal Information: Browser type, IP address, device information, and website usage data collected via cookies and analytics tools.
Service-Related Information: Data related to your use of our IT services, such as system logs or account details, to ensure optimal performance and security.

2. How We Use Your Information

Your information is used to:

Provide, maintain, and improve our services.
Respond to inquiries, process requests, and communicate with you.
Enhance website functionality and user experience.
Ensure the security of our systems and protect against fraud.
Comply with legal obligations and industry regulations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Trusted third parties who assist in delivering our services (e.g., cloud hosting, analytics), bound by confidentiality agreements.
Legal Authorities: When required by law or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website performance, track user preferences, and deliver personalized content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Request information about how your data is processed.

To exercise these rights, contact us at privacy@sybre.com.au.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be revised accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Sybre Pty Ltd
Email: privacy@sybre.com.au

Effective Date: May 9, 2025